Accessibility Statement

VGS is actively working toward providing an accessible and usable website experience. We continue to evaluate and improve the accessibility of the Site as the platform develops. Our goal is to ensure that veterans and their families can navigate, read, and use the resources on this Site effectively.

We are working toward conformance with recognized web accessibility standards and best practices. We have not yet undergone a formal third-party WCAG or ADA accessibility audit. We do not claim formal certification at this time, and we will update this statement as our accessibility work progresses.

Our ongoing accessibility efforts include attention to the following areas:

• Keyboard navigation — ensuring all interactive elements are reachable and operable without a mouse
• Screen reader compatibility — using semantic HTML and ARIA attributes to support assistive technologies
• Color contrast — maintaining sufficient contrast ratios between text and background colors
• Text alternatives — providing descriptive alt text for meaningful images
• Responsive design — ensuring the Site is usable across a range of screen sizes and devices
• Clear heading structure — using a logical heading hierarchy to aid navigation
• Focus indicators — maintaining visible focus states for keyboard users
• Form accessibility — associating labels with form inputs and providing clear error messages

While we strive to make the Site as accessible as possible, some content or features may not yet fully meet accessibility best practices. We are actively working to identify and address these gaps. If you encounter a barrier, please let us know using the contact information below.

If you experience difficulty accessing any content or feature on the VGS Site, we want to hear from you. Your feedback helps us identify and prioritize accessibility improvements.

Please report any of the following types of issues:

• Difficulty accessing or reading content on any page
• Navigation problems — links, menus, or buttons that are difficult to use
• Screen reader issues — content that is not announced correctly or is missing context
• Keyboard access issues — elements that cannot be reached or activated by keyboard
• Contrast or readability problems — text that is difficult to read due to color or size
• Any other barrier that prevents you from using the Site effectively

When reporting an issue, please include the page or feature where you encountered the difficulty so we can investigate and address it as efficiently as possible.

To report an accessibility barrier or request assistance accessing content on the Site, please contact us:

We aim to respond to accessibility inquiries within a reasonable timeframe. We take all accessibility feedback seriously and will work to address reported barriers as quickly as possible.

The Site may contain links to or embed content from third-party websites and platforms, including official U.S. government websites. VGS does not control the accessibility of third-party content. If you encounter an accessibility barrier on a linked external site, please contact that site's operator directly.

This Accessibility Statement will be updated as we make improvements to the Site and as our accessibility work progresses. The "Last Updated" date at the top of this page reflects the most recent revision.